Savings Money not linking or not earning points

Started by Deleted user
Followed by: @Tia @Theresa @Marquita @Maria @Patricia @Kiara @Nicole @Thomasina @Luis @Ashley @Dawn @Kimie @Tracy @Edwina @andrea @"Sherrie D" @Shaira @Lanna @Celeste @Mindy @Monica @Brittany @Roberta @This @Neosha @Christine @Katie @Shannon @Heather @Christy @KIMBERLY @JessaLynn @"Lisa AKA Smallz" @Sabrina @Scott @Alicia @Angela @Alicia @Kristina @Shamika @Angel @Michael @ALEXIS @Leonel @Melody @Tori @Ashley @krystal @Joanne @Lashanda @Takeshia @Lashonda @Melissa @Amber @Gobby @Suzanna @Kristen @Shalanda @Melissa @Brian @Crystal @Angela @Ashley @April @Ohsha @Brittany @Yajaira @Misty @SABRINA @April @Christy @Rosa @Jennifer @Carmen @Donna @Yshaunda @Aaron @william @Lakisha @Denishia @angel @Lorie @Megan @Veronica @Samanthia @JOHN @Amonte @Paula @Adriana @Jessica @Ericka @Donald @Chrystal @kimberly @Travis @Deborah @Latoya @Lisette @Amy @Timneshia @Angela @Luz @Cherrie @Felicia @Elizabeth @Charlene @Melora @Lisa @Joshua @Erica @Michelle @Nikita @Elena @Arendena @Yvonne @Ninna @Armonie @Shalanda @Denise @Esequiel @Summer @Ashly @Chrissy @Ronald @Jeremy @Amanda @Stephanie @Destiny @Tim @Edward @Destiny @Willie @Elaine @Juliann @Kevin @Autumn @Eva @Tina @Tabitha @Jessica @Lashonda @Crystal @Jaymar @Priscilla @Karen @Daisia @Lisa

Deleted user

I have been saving for 3 weeks now while linked to Saverlife, but it does not show anywhere on Saverlife the increase in my savings, so I have not gotten points each week for saving the minimum of $5 and it is not registering for the challenges. Anyone else have this issue? How do I get it to update if I already linked my account? Is there a way to get points backdated? I am so confused and frustrated with this site and was so excited at first, but it only seems to work half the time and I am almost ready to throw in the towel.

Deleted user

I have tried submitting a help ticket, so far they replied, but did not address anything - I asked about the missing points and the savings. I sent them another one this morning to see if it can get fixed. We will see what happens.

DR

Don R.

I'm having a similar problem where it shows the increase in my savings but doesn't credit me the points. I submit a request for help with this issue so hopefully, there will be an answer/solution soon.

Deleted user

They said my account did not link correctly, so I am trying again, but will likely give up on this site if it doesn't work.

Add a post