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Frustrated with Money not Showing up in Savings Boost Challenge

Started by Deleted user
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Deleted user

I added $350 to Paypal (my linked acct) weeks ago, it shows on my acct page here but not on the Savings Boost. At one point it showed $79 and then went to 0. I've sent multiple emails to support to no avail. No response but one who didn't understand and when I replied I never heard back. Now I've pulled 250 more out of savings to try to get in before the deadline. It's frustrating because the $$ is not growing in Paypal and my other acct won't link here. I wish they would fix this site so points and deposits actually work. It looks like I will not have a chance at the Savings Boost and wasted time and money.

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Andrew W.

I am having the same problem as well. Emailed support a few times but no one respond.

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Ann J.

Same here. I contacted customer service a few days ago and received a friendly answer that they'll look into it, but with 5 minutes left until it ends, my deposits aren't reflected, although the balance is correct on the My Account page. This has happened to me before.

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